Refund Policy

1. Overview

At QR Treking, we want you to be satisfied with your subscription. This Refund Policy outlines the circumstances under which refunds may be granted.

2. 7-Day Trial

The $1 trial fee is non-refundable. The trial is designed to give you full access to all features so you can evaluate the platform before committing to a full subscription. After the 7-day trial period, your subscription will automatically convert to the monthly rate of $39.99/month unless you cancel before the trial ends.

3. Subscription Refunds

We handle refund requests on a case-by-case basis. Refunds may be considered under the following circumstances:

• You were charged in error (duplicate charge, incorrect amount)
• You experienced a significant technical issue that prevented you from using the Service, and our support team was unable to resolve it within a reasonable timeframe
• You cancelled within 7 days of a renewal charge and had not used the Service during that period

4. Non-Refundable Circumstances

Refunds will generally not be issued for:

• Change of mind after using the Service
• Failure to cancel before a renewal date
• Partial use of a billing period
• Violations of our Terms of Service that resulted in account termination

5. How to Request a Refund

To request a refund, please contact us at [email protected] within 7 days of the charge with:

• Your account email address
• The date and amount of the charge
• The reason for your refund request

We will review your request and respond within 3-5 business days.

6. Processing Time

Approved refunds are processed within 5-10 business days. The time for the refund to appear on your statement depends on your payment provider and may take an additional 3-5 business days.

7. Contact

For refund inquiries, contact us at [email protected].